Careers

Careers

We are a growing business services and technology solutions provider. We offer a complete range of consulting, delivery and technology solutions to small, medium and large companies, delivering unique and measurable value to organisations. Because we understand business and IT lifecycles we can provide insight and support at all stages – from strategy to operation.

Whilst our insight, expertise and commitment are consistent with a Big 4 experience (where many of us found our feet), our fees are considerably more competitive.  We strive to make our workplace supportive, positive and dynamic. Everyone is part of the team and we all work together to make Aim somewhere we are all proud of.

We always value experience, however, we also believe that the right attitude and ability to learn and adapt are just as important. We offer fantastic opportunities for experienced candidates as well as graduates and those in their early career. We believe in and actively seek diversity, and believe that career advancement, compensation and role within the company should be based entirely on quality of work.

Most of all, we have created a flexible working environment with a culture of team-work and support. We actively support our team members so that they get the opportunity to work on projects that they enjoy and to enable them to reach their potential.

 


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Training and Development

Read about our training and development scheme

 
•    Appraisals and 121s

We have a structured programme of objective setting, 121s and annual appraisals, all connected throughout the year so that you have maximum focus on your own achievements and development needs.

 

•    Tell-Me Sessions

So that the whole team is up to date with products, clients, new developments, and just generally what is happening in different teams, we organise regular ‘Tell-Me’ Sessions, which are interactive and informative. Subjects range from product demonstrations to GDPR.

 

•    Workshops

Run by internal experts or through our HR function, we offer a broad range of Aim workshops including consultancy skills, recruitment skills, appraisal skills, legal awareness, equality and diversity.

 

•    Wellbeing

We train mental health first aiders so that we can recognise signs that a team member is in need of support and enable them to get appropriate help.

 

•    Specialist Courses and Qualifications

We train our team in widely adopted and trusted procedures which offer best practise techniques, principles and adaptable processes such as ITIL ® and Prince 2 ®. We encourage team members to discuss and propose any additional training requirements they feel will benefit them in 121s and annual appraisals, and to take charge of their own careers.

 

•    Development Plans

Each team member will be supported in creating a development plan following their performance appraisal, which will be tailored to their own aspirations, objectives and needs.

 

•    Coaching

We firmly believe that through 121 coaching team members will learn, grow and develop to reach their full potential. We offer each team member access to coaching on a 121 basis as part of our commitment to developing our team.

 

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Benefits

Read about our benefits package


•    Life Assurance

All of our team, after completion of their probation period, are offered 4 times salary life assurance.


•    Special Leave

We offer a discretionary special leave scheme to allow you to cope with those family emergency situations that we all have to face.     


•    Social Activities

We are keen to bring our team together, socially, as much as possible and we have a calendar of events that all team members are invited to attend.


•    Pension

We offer a pension scheme through Aegon Scottish Equitable that is a portable pension offering maximum flexibility.    


•    One to One Coaching

We are committed to supporting and developing each team member and offer each team member the opportunity for regular coaching sessions.

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Current vacancies

 

To apply for any of the roles below, submit your CV, or request more information, please email us at recruitment@aimltd.uk.

Law Enforcement Data Forensics Analyst

Dartford, Kent


Up to £45,000 (subject to existing knowledge and experience).


Immediate Start


Aim (Digital Solutions) Ltd is a business to business and systems and services development consultancy, optimising automation and implementing machine learning tools for data governance and management in organisations.


The Opportunity


We are looking for an analyst with experience in data forensics to join our data consulting and service team to deliver data governance and management services to our customers, principally through the use of our advanced and industry recognised proprietary software data platform.

The successful candidate will ideally have worked in some aspect of data forensics/analysis for a law enforcement agency – eg police officer, police civilian, armed forces – and is ready to build a new and fantastic career in private sector data consulting.

The role will require the ability to understand Aim’s IT technical data and management platform (full training provided). The successful candidate will have experience and interest in IT and especially new exciting AI technology of the type we have developed.


Responsibilities:

  • Work with customers to understand their requirements
  • Assist in developing innovative solutions for our customers
  • Work with the team to plan and deliver customer specific system demonstrations and create relevant use cases
  • Provide input to development of systems and tools
  • Prepare project documentation, presentations, written analysis and reports
  • Work seamlessly between and be able to prioritise various customer and internal projects
  • Keep fully up to date with the latest developments in law enforcement and forensic analytics


Requirements


  • Ideally 3+ years in data forensics in a law enforcement role
  • Good analytical skills for data analysis
  • A good IT technical background via qualification and/or experience
  • Security cleared and/or NPPV2 or NPPV3 cleared with at least 2 years remaining
  • Good soft skills including communication (written, email, telephone) and ability to explain complex data analytics to different stakeholders in a customer’s organisation
  • High level ownership of services and assignments for customers
  • Good network in law enforcement would be desirable
  • Contribution to Aim proposals, tenders and presentations
  • Close working with sales, pre-sales, development and other Aim teams
  • Attention to detail and an ability to see things through to a successful conclusion
  • Creative and innovative approach
  • A real team player and a desire to achieve outstanding outcomes and results
  • Being OK about working in a flexible manner outside of normal hours on occasions.


This is a remote-working role for now but will be a mix of office and home based going forward, subject to COVID-19 restrictions.

Developer

Junior Salesforce/Remedyforce/Remedy Developer


Dartford, Kent


Immediate start.


AIM Ltd. is a business to business and systems development consultancy, optimising automation and implementing machine learning tools for organisations.

We are experiencing significant growth in demand for our technology, and are looking to augment our superb teams.


The Opportunity


We are looking for a Junior Developer with a genuine passion for technology to join our Remedy/Remedyforce development team. This exciting role offers the opportunity to learn and grow whilst working within an experienced and professional team.


The role will suit anyone with some software development experience who either wants to break into the tech industry or is ready to take their next step, and who is looking to become multi-skilled across out-of-the box products like Remedy and Remedyforce (from BMC Software) and Salesforce, and in due course full stack development.

Existing experience with software development and web application development in particular are preferred. Experience with functional programming languages, for example JavaScript, will be advantageous. Knowledge of Remedy and/or Remedyforce/Salesforce will also give an advantage, but for the right candidate with the right profile we can provide training on these.

The successful candidate will work within the development team, playing an integral part in designing and creating solutions and tools for our clients, using the very latest technologies.

We communicate with our clients regularly and you may be required to provide demos of applications you are working on, so must be comfortable delivering demonstrations, be able to understand the client’s perspective and think through requirements, and plan ahead in a clear and timely fashion.

In exchange for a genuine interest in technology and a strong commitment to managing your own career and grabbing every opportunity to learn, we offer the chance to work with a dedicated team of professionals who are leading the way with their exciting products, and gain invaluable experience.


Requirements


  • Computer Science degree or equivalent (A levels considered with the right drive and skills).
  • Knowledge or familiarity with Remedy, Remedyforce and/or Salesforce very advantageous.
  • Programming Languages (JavaScript, CSS, HTML, Java, C#, Python).
  • Web Frameworks (React, Angular, Angular.js, Vue).
  • An appreciation for agile development practices.
  • A passion for computing within projects or hobbies that goes beyond your studies.
  • A creative and structured approach to problem-solving.
  • Attention to detail and an ability to see things through is critical.
  • Great team spirit and a desire to achieve outstanding results.
  • Comfortable communicating within the team and to external parties, including clients.
  • Being OK about working in a flexible manner outside of normal hours on occasion, and working to meet deadlines (sometimes the pressure is on during software development, especially during releases - certain weeks are busier than others).


This is a remote-working role for now but will be a mix of office and home based going forward, subject to COVID-19 restrictions.

Service Desk Analyst

The Role

Are you an enthusiastic graduate looking for a role in IT or have a background in IT and looking for a new challenge? Then we have a fabulous opportunity for you to join our IT Service Desk where you will have a chance to expand your knowledge working on a variety of different clients.


The Opportunity

Working within our great team of Service Desk Analysts you will provide first class customer service to our varied customer base offering different levels of service both 1st line and 2nd line.

You will enjoy dealing with people, a good team player and be confident when speaking with customers over the phone, taking ownership of incident tickets and a fantastic communicator with good written skills. The role demands focus and organisation with strong attention to detail.

Experience working on a service desk or a graduate with a strong interest in IT, programming and troubleshooting would be advantageous. Full training will be provided.


Responsibilities include:

  • Receiving and resolving support calls & emails;
  • Working on a shift-based system within the team;
  • Providing exceptional levels of customer service to both internal and external customers;
  • Responding efficiently to enquiries and troubleshooting issues;
  • Conducting research using relevant information resources;
  • Producing client and performance reports;
  • Evaluating & managing customer change requests in conjunction with internal development teams;
  • Producing & maintaining documentation within departmental knowledge base.


Technical/Specialist skills:

  • Awareness/knowledge of IT service management good practices;
  • ITIL Foundation Certificate an advantage;
  • Databases;
  • Competent in using Microsoft Office applications.


General Requirements:

  • Excellent communication skills (both written and verbal)
  • Be articulate, logical and process driven
  • Be prepared and able to work as part of a rotation system that will include on-call duties for our clients with 24/7 cover
  • Located in the Dartford area, or within easy commuting distance.


Job Type: Full-time

Competitive salary based on experience

Generous holiday allowance

On call allowance paid.

Employee Benefit System

Discretionary bonus

Personal development opportunities

Sales Roles


These are remote-working roles for now but will be a mix of office (Dartford) and home based going forward, subject to COVID-19 restrictions.


We are seeking experienced technical/business consulting sales managers and service delivery managers to join our growing team of business consultants, technical experts and software developers.


We are looking to appoint suitable team players into the following two roles:
• Role 1: Direct sales managers and account managers (CRMs)
• Role 2: Service delivery managers


These are fantastic opportunities for experienced and less experienced sales people in the tech and business consulting industries. The successful candidates will have a ‘client-first’ mantra with a consulting-led approach to selling services and products to FTSE 350 and mid-market organisations – UK mainly but also outside of the UK.


The direct sales team and account managers will be ‘hunters’ and/or ‘farmers’ identifying, progressing and closing sales with new logos, as well as supporting current clients with major new requirements.


Service delivery managers bridge the gap between sales and operational delivery. The SDM has an operational/customer satisfaction role - ensuring that service delivery fully meets client requirements – and a commercial role identifying and landing smaller pieces of work for existing clients.

Main responsibilities applicable to both roles include:
• Prospect gathering
• Identifying opportunities and maintaining a pipeline
• Contribution to preparation of proposals and tenders
• Taking opportunities through to through a consulting-led approach to closure following the AiM sales cycle (we follow MEDDIC/SPIN methods – training provided where necessary)
• Meeting quarterly and annual metrics, such as sales targets, customer satisfaction
• Quarterly business reviews
• High level ownership of prospects and clients
• Planning and managing resources to enable effective selling
• Close working with pre-sales and service delivery teams
• Driving growth and shaping medium to long term company strategy.

Ideal key skills and experience:
• Sales experience in IT technology, software, digital or telecoms sector
• Client and people engagement skills
• Strong sales track-record
• Very strong communication and stakeholder management skills
• Confidence, self-motivation and high personal standards
• A love of challenges and how to overcome problems for clients
• A methodical, logical approach
• Highly numerate with effective negotiation skills
• A high degree of personal responsibility and integrity.


We offer a competitive salary with commission, OTE and a range of benefits and fantastic career progression.


To be considered for this position you must be eligible to live and work in the UK.


When applying, please state which role you are applying for.

Project/Programme Management

Technical IT Project Manager


We are seeking a talented and motivated individual to join our team as a Technical IT Project Manager.This is an ideal opportunity to work as part of a highly skilled team within a growing and dynamic organisation, working on complex and innovative client projects.

As a Technical IT Project Manager you will have solid and demonstrable experience in leading successful Business Change and IT/Networking related projects for medium and large companies, either internally or within a consultancy environment.


Your main areas of responsibility in this role will include:

  • Providing hands-on steering of a diverse range of clients and projects from initiation through to completion
  • Creating clear and attainable project objectives
  • Building project requirements and managing the constraints of the project management triangle - cost, time, scope, and quality
  • Ensuring accomplishment of the stated project objectives
  • Understanding, communicating and ensuring resolution of issues
  • Identifying, understanding and appropriately managing project stakeholders, project teams, risks, schedules, budgets and conflicts
  • Producing top quality documentation as an aid to managing the project.


You should have the following skills and experience:

  • Prince2 qualification
  • Ability to bridge the gap between business requirements and technical specifications both in knowledge and documentation
  • Ability to perform business analysis, identify root cause and develop recommendations to drive business improvements
  • Enterprise Software program management experience on progressively more complex and simultaneous programmes
  • Excellent track record of successfully implementing and managing SaaS product development programmes; keen understanding of the SaaS business model and its product development life-cycle
  • Agile Development domain knowledge to push and pull the right optimisation levers whenever needed
  • ITSM qualification or knowledge
  • Understanding of networking technologies including, switching, routing, wireless, IPv4
  • Understanding of load balancers, firewalls and other network security tools desirable
  • Thorough understanding of server infrastructure components including Windows and Linux class systems as well as virtualised environments
  • Ideally a working knowledge of business service discovery tools and their integration into a CMDB


Experienced Candidates


We normally require a minimum of 3 years’ IT project and/or programme management experience on sizeable projects. For technical project managers, candidates must understand modern technologies and software platforms, as well as industry leading project management methodologies and best practices. AiM follows the PRINCE2 method for projects and MSP for programmes. A project or programme method qualification is desirable.


Strong all-round project management skills are a must, along with being organised, process driven, systematic and having a thorough approach to work.

IT Infrastructure and Operations

Experienced Candidates


We have a variety of roles that support the deployment of our technical solutions, as well as providing dedicated technical expertise for new system or network deployments, and other demanding projects such as data centre implementation and consolidation.


As partners of BMC Software – the US multi-national business service management company – we have many projects requiring the deployment and set-up of sophisticated BMC tools supporting IT service management, IT operations management, data centre automation and cloud lifecycle management.


We are always interested in experienced candidates with 2 or more years’ experience in some aspect of technical infrastructure, or BMC tools.

Business Transformation and Consulting

Experienced Candidates


As a management consultancy, we have a variety of expert service lines we offer to clients to assist them with their business challenges. In particular we specialise in large scale business change and transformation projects, whereby our skills and knowledge in business analysis, processes, people and systems help us to provide a solution and support end-to-end solution.


Subject matter expertise is core to our intellectual property and the reason clients use us. This means that we are interested in hearing from experienced candidates with at least 2 years’ experience in either consultancy or end-user organisations and in different industry sectors.

Graduates

Our graduate training scheme gives exposure to a variety of solutions, sectors, clients and projects within an extremely fast-paced environment, enabling graduates to gain the skills to progress quickly.
We aim to give graduates valuable solution experience in different environments for diverse clients across a range of sectors. Our graduates are mentored and trained by the best professionals in the industry and are able to gain invaluable experience.


We are always interested in hearing from graduates with an interest in the following ares:


• Business Transformation & Consultancy
• Software development
• Project & Programme management
• IT Infrastructure